Privacy Policy
At Cobbles Bed and Breakfast we take your privacy seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”) and the Privacy and Electronic Communications Regulations ("PECR").
The Data Controller is Cobbles Bed and Breakfast, and any enquiry relating to the collection or processing of your data should be addressed to Alastair and Woolfy at Cobbles, 26 Nethergate Street, Clare, Suffolk, CO10 8NP.
Personal Data we Collect
We collect only personal data provided by you, the User. We collect your name, address, telephone number, mobile telephone number, booking details, payment details.
Our website also uses analytical and statistical tools that monitor details of visits to our website, and the pages you access. These tools will not identify you personally, they are simply used to help us make sure that our website works effectively.
How we use your data
We hold and process the data you provide in accordance with the DPA, the GDPR and PECR. We use your data for the purpose of enabling us to provide our services to you, and to meet our contractual obligations to you.
If you are an existing customer, we may contact you with information about goods and services similar to those we have provided to you. You may ask us to exclude you from such communications at any time by emailing us at cobbles@cobblesinclare.co.uk
We may disclose your personal information to regulatory bodies to ensure we comply with the law, for example HMRC.
Data Transfers
We do not transfer your data outside the UK.
Third party links
Where there are third party links on our website, for example Facebook, these websites have their own privacy policies which you should check before clicking on the links. We have no responsibility or liability for their policies as we have no control over their use of personal data.
Cookies
Our website uses cookies to provide statistical information relating to your devices and your use of our website. Such information will not identify you personally.
Your rights
The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. There is no charge for us providing you with details of the personal data that we hold. We will provide this information within 30 days of receiving your request.
You have the right to ask us not to send you direct marketing offers.
You also have the right to ask us to stop using your personal data, or to delete the records we hold about you.
To exercise these rights, please write to us at Cobbles, 26 Nethergate Street, Clare, Suffolk, CO10 8NP. Or email cobbles@cobblesinclare.co.uk.
This privacy policy is dated November 2019, and is routinely viewed and updated.